Riemer, R. (2017). Assessing future market opportunities for information technology in operational facility management [Master Thesis, Technische Universität Wien; Wirtschaftsuniversität Wien]. reposiTUm. https://doi.org/10.34726/hss.2017.45924
Augmented Reality; Building Information Modelling; Asset Tracking; Operational Facility Management; IT in FM
de
Abstract:
This work explores emerging technologies surrounding the facility management industry in regard to their possible impact on some of the current challenges for the Operations & Maintenance discipline. Despite the fact that facility management as a whole is rather slow in adopting to novel technologies, facility managers should be prepared to the possible impact that technology will likely induce upon the FM industry. The result is a holistic insight into the landscape of emerging technologies that promise value either because of the explicit need of information technology in the facility management industry, or as possible, alternative solutions to selected challenges presented in this thesis. By applying technology assessment methods to the literature research of up-to-date publications, facility management journals and papers on one hand, and to the identification of underlying, alternative solutions to the issues regarding the operations of facilities presented in this work on the other hand, a number of technologies have been identified with a focus to the operation of facilities. In particular, Building Information Modelling (BIM), a methodology that has experienced rising prominence over the past few years, was analysed in more detail as a possible solution for the application of novel and state-of-the-art technology to the construction sector. BIM promises to increase the level of detail of electronic data that is gathered throughout the planning and construction stages, thus leading to an extensive knowledge database that can be later utilized by facility managers during or even in advance to the operations stage. Furthermore, Augmented Reality (AR) emerged from the technology assessment analysis as an alternative solution to provide more sophisticated means for a mobile human-computer-interaction, in contrary to the common mobile device screens, with regard to a facility manager¿s daily tasks regarding the tracking of assets.